{"xsrfToken":"BUZZ-LYD5-P4FZ-HBDR_3301ae02acf28852ea476b2c18a85674ca276cf7_lout","branding":{"id":"6","key":"proforma","name":"ProForma Support","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2bf0f276-ac69-4b37-af17-687947fb63d5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNjE5NjliZS0zYmEwLTRhMTItYjlhZS02Y2VlYjc5ZjZkOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJiZjBmMjc2LWFjNjktNGIzNy1hZjE3LTY4Nzk0N2ZiNjNkNSI6WyJyZWFkIl19LCJleHAiOjE1Mzk2ODg4MTksIm5iZiI6MTUzOTY4ODE1OX0.9nda8KKDnUMrcwS14uF63EdFcc_GzTqAJd8m449fkgk&client=a61969be-3ba0-4a12-b9ae-6ceeb79f6d8d&mode=fit","logoId":"2bf0f276-ac69-4b37-af17-687947fb63d5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the ThinkTilt Help Centre","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Russian (Russia)"},"de-DE":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"German (Germany)"},"pt-PT":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Portuguese (Portugal)"},"en-US":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (United States)"},"pt-BR":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Korean (South Korea)"},"es-ES":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Spanish (Spain)"},"en-UK":{"helpCenterTitle":"Welcome to the ThinkTilt Help Centre","sharedPortalName":"Help Center","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (UK)"},"fr-FR":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"French (France)"},"ja-JP":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-UK","userLanguageTag":"en-UK","portalThemeColor":"#172b4d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a6082c46-5bc0-4af1-9870-5ffb89e53ec1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNjE5NjliZS0zYmEwLTRhMTItYjlhZS02Y2VlYjc5ZjZkOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE2MDgyYzQ2LTViYzAtNGFmMS05ODcwLTVmZmI4OWU1M2VjMSI6WyJyZWFkIl19LCJleHAiOjE1Mzk2ODg4MTksIm5iZiI6MTUzOTY4ODE1OX0.UnFWmbnpKIaIV9OgYdqtu-eqPxi9zBXMTbVNf8L61c8&client=a61969be-3ba0-4a12-b9ae-6ceeb79f6d8d&height=300&mode=fit","bannerMediaApiFileId":"a6082c46-5bc0-4af1-9870-5ffb89e53ec1","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"6","key":"proforma","projectId":11100,"serviceDeskId":6,"name":"ProForma Support","description":"<p>Welcome! Request support for ProForma from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":true,"reqTypes":[{"id":"56","key":"e1cabdd7-9e02-46af-b09d-c550834d4ac5","name":"Feature suggestion","descriptionHtml":"","callToAction":"Feature suggestion","introHtml":"<p>Like to see something new? Tell us about it.</p>","icon":10507,"groups":[16]},{"id":"55","key":"81c78857-9510-4e28-a4a2-04687c51324f","name":"Request support","descriptionHtml":"<p>Please let us know how we can help with ProForma: Forms for Jira. You can also check out our <a href=\"https://docs.thinktilt.com\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">documentation</a> or our <a href=\"https://status.thinktilt.com\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">status</a> page.</p>","callToAction":"Request support","introHtml":"<p>Experiencing trouble using ProForma? Request support.</p>","icon":10504,"groups":[16]},{"id":"188","key":"ba4446eb-894e-4d28-ac9f-24e9d760c9c0","name":"Make contact","descriptionHtml":"","callToAction":"Make contact","introHtml":"<p>Sign up to Partner Program, request access to a demo account; request for a template; do you need content written; schedule a demonstration; or just make contact.</p>","icon":10536,"groups":[40]},{"id":"166","key":"0dc2bc36-e43e-40d0-a619-b730b7527aa2","name":"Report a vulnerability","descriptionHtml":"","callToAction":"Report a vulnerability","introHtml":"<p>Discovered a vulnerability in one of our products? Please let us know here.</p>","icon":10534,"groups":[34]},{"id":"165","key":"c12bbcd3-ff89-458f-8487-4c91b4a4e8c3","name":"Report an incident","descriptionHtml":"","callToAction":"Report an incident","introHtml":"<p>Has one of our products has been compromised? We want to know.</p>","icon":10538,"groups":[34]},{"id":"191","key":"87c90a18-b6aa-430b-bfd2-d7b1c868ce8c","name":"Request support","descriptionHtml":"","callToAction":"Request support","introHtml":"<p>Experiencing trouble using ProForma? Request support.</p>","icon":10532,"groups":[40]}],"reqGroups":[{"id":16,"name":"General"},{"id":34,"name":"Security Related"},{"id":40,"name":"Solution Partners"}],"orderMapping":{"16":[56,55],"34":[166,165],"40":[191,188]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ee516f35-b967-3414-8adc-31300957ade3","appLinkName":"System Confluence","appLinkUrl":"https://thinktilt.atlassian.net/wiki","spaceKey":"PF","spaceName":"ProForma Documentation","spaceUrl":"https://thinktilt.atlassian.net/wiki/spaces/PF"},"labels":[],"projectKey":"TTS","serviceDeskId":6},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TTS","userLanguageHeader":"New help center in Jira Service Desk","userLanguageMessageWiki":"<p>If you are trying the new help center in Jira Service Desk, we advise that ProForma may not work. ProForma will support it once Atlassian finishes development, but cannot right now for technical reasons. We apologize for your difficulties.</p>","defaultLanguageHeader":"New help center in Jira Service Desk","defaultLanguageMessage":"If you are trying the new help center in Jira Service Desk, we advise that ProForma may not work. ProForma will support it once Atlassian finishes development, but cannot right now for technical reasons. We apologize for your difficulties.","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://thinktilt.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BUZZ-LYD5-P4FZ-HBDR_3301ae02acf28852ea476b2c18a85674ca276cf7_lout","baseUrl":"https://thinktilt.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"52428800","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a61969be-3ba0-4a12-b9ae-6ceeb79f6d8d","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}